Symptom

When viewing videos on iPod touch, the picture may appear with one or more of the following:

• Dark or black spots
• Video is very dark and looks like a negative image
• Dark colors look like film negative
• Black areas appear oversaturated to the point of being reflective
• Black areas appear to shimmer

Products affected

• iPod touch

Solution

Use iTunes to update iPod touch software to version 1.1.1 or later. See this document if you need assistance.