iTunes has the ability to sync your contacts and calendars from Microsoft Outlook or Outlook Express and contacts from Microsoft Address Book to any iPod with a display screen¹ (Note: Outlook 2003 or later is required to sync contacts and calendars from Outlook). To configure iTunes to sync contacts to your iPod:

1. Open iTunes.
2. Connect your iPod and wait for it to appear in the iTunes Source pane.
3. In the Source pane under

Learn how iPod software works with Audible spoken word files.

iPod 1.2 software and later can play Audible spoken word files, which are easily recognized by their filename extension: ".aa".

Tip: All audio books purchased from the iTunes Store are Protected AAC files recognized by the filename extension "m4b".

You can purchase spoken word content from the iTunes Store, or from audible.com.

Audible Formats

When you purchase a book from Audible, depending on the title, you may be able to download it in several different formats. iPod only works with Audible 2, 3, and 4 formats. The different formats

For iPod shuffle (Second Generation):

To charge the battery using a computer:

1. Connect the iPod shuffle dock's USB connector into a high-power USB port on your computer.
   Note: To charge a iPod shuffle battery, connect the device to a high-power USB port. Please be aware that USB keyboards and non-powered USB hubs generally do not have high-power USB ports. If you connect to a low or non-powered port, iPod shuffle will not charge.
2. The computer must be turned on and set to not go to sleep.
3. Insert the iPod shuffle into the dock.
4. Verify the iPod shuffle is seated securely in

If the drive letter after iPod is mapped to a network drive or is a drive letter typically used by a hard drive, both Windows Explorer and iTunes may exhibit strange behavior in relation to the iPod.

Symptom

One or more of the following occurs:

• iPod does not show up in iTunes or as disk in Windows Explorer.
• iPod does not show up as disk in Windows Explorer (even though disk mode is

You may need to restore or update your iPod, iPod mini, or iPod nano by placing it in Disk Mode if only an Apple logo appears when you turn it on.

If this happens, the iPod software may have been damaged. Put iPod into Disk Mode, then restore or update iPod's software.

1. Put iPod into Disk Mode.
2. iPod should appear in the iTunes Source pane and on the desktop or in a Finder window,